Econ App Support

Welcome to the support page for Econ App, your educational tool for economics learning. We're here to help with any issues or questions you have.

Contact Us

For support, please reach out to us at: arasmcz@gmail.com.

Common Issues and Solutions

• Login Issues: Ensure you're using the correct email address for Firebase Authentication. Check your inbox for the email link.
• AI Tutor Not Responding: Verify your internet connection, as the AI tutor requires online access. You're limited to 15 queries per day.
• Progress Not Saving: Check if cloud backup is enabled in the app settings, or ensure your device has sufficient storage for local data.
• Voice Input Problems: Confirm microphone permissions are enabled in your device settings.

If your issue persists, email us with details, and we'll respond as soon as possible.

Privacy Policy for Econ App

Last Updated: September 2, 2025

Econ App ("we," "us," or "our") is an educational tool designed to provide economics education services. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy outlines our practices for the Econ App, emphasizing limited data collection and user control.

1. Information We Collect

We collect the following types of information to provide and improve our educational services:

Personal Information

• Email Addresses: Collected for authentication via Firebase Authentication's email link system, only if you choose to create an account.
• User Onboarding Preferences: Information such as user type (e.g., student, professional) and learning goals, stored in Firebase Firestore for personalized learning experiences.
• Device Identifiers: Anonymous device IDs generated for users who access core features without signing in.

Usage Data

• Analytics Data: Screen views, user interactions, and onboarding completion tracked via Firebase Analytics to improve app functionality.
• AI Usage Tracking: Daily query counts and usage patterns for the AI tutor, stored in Firestore and linked to user accounts (if applicable).
• Learning Progress: Lesson completion, scores, and progress stored locally on your device and optionally synced to Firestore for cloud backup.
• App Behavior Data: Button clicks, navigation patterns, and feature usage to enhance user experience.

Technical Data

• Audio Recordings: Temporary voice input for the AI tutor, processed locally on your device and not stored permanently.
• Local Storage: User preferences, progress, and settings cached locally on your device for offline access.
• Network Data: Internet connection required for Firebase services and AI tutoring features.

2. How We Use Your Information

We use your information solely to provide and enhance the educational features of the Econ App, including:

• Delivering personalized economics lessons and AI tutoring.
• Tracking learning progress to support your educational goals.
• Analyzing usage patterns to improve app performance and user experience.
• Providing customer support and responding to inquiries.

3. Third-Party Services

We use the following third-party services to operate the Econ App:

• Firebase (Google): For authentication, database storage (Firestore), analytics, and AI-related services.
• Google Vertex AI: Powers the AI tutoring features using the Gemini 2.0 Flash model.
• Speech-to-Text: Local device processing for voice input to the AI tutor, with no permanent storage.

These services are bound by strict confidentiality agreements, and we do not share your personal information beyond what is necessary for these purposes.

4. Key Privacy Commitments

We prioritize your privacy with the following practices:

• No Permanent Audio Storage: Voice inputs for the AI tutor are processed in real-time and not stored.
• Anonymous Usage Allowed: You can use core app features without creating an account, relying on anonymous device IDs.
• Limited AI Usage: Authenticated users are limited to 15 AI queries per day to ensure fair usage.
• Local-First Approach: Key data, such as learning progress and preferences, is stored locally, with optional cloud backup via Firestore.
• No Third-Party Advertising: The Econ App does not use advertising networks or share data for advertising purposes.
• Educational Purpose: All data is used solely to provide economics education services.

5. Permissions Explained

The Econ App requires the following permissions:

• Internet/Network: Necessary for Firebase services and AI tutoring features.
• Microphone/Audio: Optional, used for voice input to the AI tutor.
• Bluetooth: Optional, used for speech recognition functionality.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption for data stored in Firebase. However, no system is completely secure, and we encourage you to use strong passwords and keep your device secure.

7. Your Choices and Control

You have control over your data:

• You can choose to delete your account in the app at any time. All of your data will be permanently erased.
• Use the app anonymously without creating an account.
• Disable optional features like voice input to avoid microphone usage.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you via the app or our website, and the updated policy will be posted here.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at: arasmcz@gmail.com.